FAQ's

1. What makes SeSe Skin products unique?

At SeSe Skin, we harness the power of Africa’s rich botanical heritage combined with the expertise of PhD botanists. Our products are crafted with the purest plant-based ingredients, ensuring they are both highly effective and completely natural. We are committed to clean beauty, offering skincare that nurtures your skin without harsh chemicals.

2. Are SeSe Skin products suitable for all skin types?

Yes, our products are formulated to be gentle and effective for all skin types. Whether you have dry, oily, sensitive, or combination skin, SeSe Skin’s plant-based formulas are designed to enhance your skin’s natural beauty while being non-comedogenic and free of harsh chemicals.

3. What is the significance of African botanicals in your products?

We source our key ingredients from Africa’s nutrient-rich soils, known for producing plants with exceptional skin benefits. These botanicals have been used in traditional beauty rituals for centuries, and we bring them to you in their purest form, backed by modern science to ensure maximum efficacy.

4. Are your products cruelty-free and environmentally friendly?

Absolutely. SeSe Skin is fully committed to sustainability and ethical practices. Our products are 100% cruelty-free, and we use sustainable, recyclable packaging. Additionally, our entire production process is designed to minimize waste, ensuring that our impact on the environment is as gentle as our products are on your skin.

5. How do I know which SeSe Skin products are right for me?

Our product descriptions provide detailed information about each product’s benefits and the skin types they’re best suited for. If you’re unsure, our customer support team is always available to offer personalized recommendations based on your specific skin concerns and goals.

6. Can I trust the quality and safety of SeSe Skin products?

Absolutely. Every SeSe Skin product is formulated by experts, including PhD botanists, to ensure the highest quality and safety standards. Our ingredients are carefully sourced, tested for purity, and blended in precise formulations to provide the best possible results without any harmful additives.

7. What is your return and exchange policy?

We want you to love your SeSe Skin products. If for any reason you’re not completely satisfied, we offer a hassle-free return and exchange policy within 30 days of purchase. Simply contact our customer service team, and we’ll guide you through the process.

8. How long will it take to receive my order?

We process and ship orders within 1-2 business days. Delivery times vary depending on your location, but most customers receive their orders within 3-7 business days. We also offer expedited shipping options for those who need their products sooner.

9. Do you offer international shipping?

Yes, SeSe Skin ships internationally! Shipping times and costs will vary depending on your location. At checkout, you’ll be able to select your country and see the available shipping options. Please note that customs fees and import duties are the responsibility of the customer.

10. How can I stay updated on new products and promotions?

The best way to stay in the loop is by signing up for our newsletter. As a subscriber, you’ll be the first to know about new product launches, exclusive offers, and special events. You can also follow us on social media to see the latest news and skincare tips.